• The importance and impact of change management in organisations.

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• The role of the leader in facilitating change.

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• Theories and models of change management.

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• An overview of the psychology of of change.

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• Assessing readiness for change and the planning process.

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• Practical strategies to support leaders to implement change effectively.

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• The role of team members in effective and successful change management.

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• The role of small steps of progress and key milestones during change.

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• Overcoming resistance to change.

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• Balancing your own and team members wellbeing throughout the change process.

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• Measuring the impact of change.

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• Encouraging a culture of continuous improvement.

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• Practical activities and exercises included.